Most Wired Hospitals Focus on
Security and Patient Engagement
(Ann Arbor, MI and Chicago, IL July 13, 2015) — Saint
Francis Hospital and Medical Center has been recognized as one of the nation’s Most Wired hospitals, according to
results of the 2015 Most Wired Survey
published in the July issue of Hospitals
& Health Networks magazine.
Named to the Most Wired list for the 6th consecutive
year, Saint Francis is one of nine hospitals in Connecticut to be recognized this
year for using information technology to ensure health data security and to
connect patients with their health records.
Health data security and patient engagement are top
priorities for the nation’s hospitals, according to results of the 17th
annual HealthCare’s Most Wired™
survey, released by the American Hospital Association’s Health Forum and the
College of Healthcare Information Management Executives (CHIME).
The 2015 Most Wired™
survey and benchmarking study, in partnership with CHIME and sponsored by
VMware, is a leading industry barometer measuring information technology (IT)
use and adoption among hospitals nationwide. The survey of more than 741
participants, representing more than 2,213 hospitals, examined how
organizations are leveraging IT to improve performance for value-based
healthcare in the areas of infrastructure, business and administrative
management, quality and safety, and clinical integration.
“Our use of innovative technologies
across all hospital platforms ensures that our patients have the very best
hospital experience,” said Christopher M. Dadlez., President and Chief
Executive Officer, Saint Francis Care.
“Connecting our caregivers and patients through technology will lead to
improvements in the overall health of our communities. We are most pleased to
once again be the recipient of the Most
Francis continues to be at the forefront of technology that offers advancements
to both the caregiver and the patient,” said Linda Shanley, Vice President,
Chief Information Officer. “This past year we rolled out our EpiCare Community Connect program to more
than 400 physician offices, providing greater access for providers and patients
in our communities to their electronic health record.”
According to the survey, hospitals are taking more
aggressive privacy and security measures to protect and safeguard
patient data. Top growth areas in security among this year’s Most Wired organizations include
privacy audit systems, provisioning systems, data loss prevention, single
sign-on and identity management.
The survey also found:
- 96 percent of Most
Wired organizations use intrusion detection systems compared to 85 percent
of the all respondents. Privacy audit systems (94 percent) and security
incident event management (93 percent) are also widely used.
- 79 percent of Most
Wired organizations conduct incident response exercises or tabletop tests
annually, a high-level estimate of the current potential for success of a
cybersecurity incident response plan, compared to 37 percent of all responding
- 83 percent of Most
Wired organizations report that hospital board oversight of risk management
and reduction includes cybersecurity risk.
“With the rising number of patient data breaches and
cybersecurity attacks threatening the healthcare industry, protecting patient
health information is a top priority for hospital customers,” said Frank Nydam,
Senior Director of Healthcare at VMware. “Coupled with the incredible
technology innovation taking place today, healthcare organizations need to have
security as a foundational component of their mobility, cloud and networking
strategy and incorporated into the very fabric of the organization.”
As hospitals and health systems begin to transition
away from volume-based care to more integrated, value-based care
delivery, hospitals are utilizing IT to better facilitate information
exchange across the care settings. This includes greater alignment between
hospitals and physicians. According to the survey, the physician portal is
a key factor in strengthening physician-hospital alignment:
- In 84 percent of Most
Wired organizations, physicians can view and exchange other facilities’
results in the portal compared with 63 percent of hospitals surveyed.
- 76 percent use the portal and electronic health record
(EHR) to exchange results with other EHRs and health information exchanges
compared to 56 percent of those surveyed.
- 81 percent can communicate with patients via email or
alerts in contrast to 63 percent of all respondents.
Driven beyond the requirements of Meaningful Use Stage
2, this year's Most Wired
hospitals are utilizing the benefits of a patient portal to get
patients actively involved in their health and healthcare. For
instance, 89 percent of Most Wired
organizations offer access to the patient portal through a mobile
application. Other key findings include:
- 67 percent of Most
Wired hospitals offer the ability to incorporate patient-generated data.
- 63 percent offer self-management tools for chronic
- 60 percent offer patient-specific education in
“We commend and congratulate this year’s Most Wired hospitals and their CIOs for
improving care delivery and outcomes in our nation’s hospitals through their
creative and revolutionary uses of technology,” said CHIME CEO and President
Russell P. Branzell, FCHIME CHCIO. “These
Most Wired organizations represent
excellence in IT leadership on the frontlines of healthcare transformation.”
to our nation’s Most Wired hospitals
for harnessing the potential of information technology to improve quality care
and patient safety and lower health care costs,” said Rich Umbdenstock,
president and CEO of the AHA. “At the forefront of the field, these hospitals
are setting the bar for protection of patient data through discerning security
HealthCare’s Most Wired™ Survey, conducted between Jan. 15 and March 15, 2015,
is published annually by Health & Hospitals Network. Respondents
completed 741 surveys, representing more than 39 percent of all U.S.
hospitals. Last October, the AHA/Health
Forum and CHIME announced the formation of a Most Wired partnership to enhance collaboration between the two
organizations in the development and sustainability of the survey, and to
collectively help meet the growing demand for useful data on health IT
results of the survey and study can be found in the July issue of H&HN.
For a full list of winners visit www.hhnmag.com.
Saint Francis Care
Saint Francis Care is an integrated healthcare
delivery system established by Saint Francis Hospital and Medical Center, an
anchor institution in north central Connecticut since 1897. Licensed for 617 beds and 65 bassinets, it is
a major teaching hospital and the largest Catholic hospital in New
England. Other major entities of Saint
Francis Care include The Mount Sinai
Rehabilitation Hospital, the Connecticut Joint Replacement Institute, the
Hoffman Heart and Vascular Institute of Connecticut, the Saint Francis/Mount
Sinai Regional Cancer Center, the Joyce D. and Andrew J. Mandell Center for
Comprehensive Multiple Sclerosis Care and Neuroscience Research, and Saint
Francis HealthCare Partners. Johnson Memorial Medical Center, parent
organization of Johnson Memorial Hospital, Evergreen Health Care Center, and
Home and Community Health Services is also a Saint Francis Care Partner. Saint Francis Care’s services are supported by a
network of five major Access Centers and eight additional medical office
centers sited throughout the region. For
more information, visit www.stfranciscare.com.
American Hospital Association
The American Hospital Association (AHA) is the national organization that
represents and serves all types of hospitals, health care networks, and their
patients and communities. Nearly 5,000 hospitals, health care systems,
networks, other providers of care and 43,000
individual members come together to form the AHA. Founded in 1898, the AHA
provides education for health care leaders and is a source of information on
health care issues and trends. For more information, please visit www.aha.org.
The College of Healthcare Information Management Executives (CHIME) is an
executive organization dedicated to serving chief information officers and
other senior healthcare IT leaders. With more than 1,500 CIO members and over
150 healthcare IT vendors and professional services firms, CHIME provides a
highly interactive, trusted environment enabling senior professional and
industry leaders to collaborate; exchange best practices; address professional
development needs; and advocate the effective use of information management to
improve the health and healthcare in the communities they serve. For more
information, please visit www.chimecentral.org.
Health Forum is a
strategic business enterprise of the American Hospital Association, creatively
partnering to develop and deliver essential information and innovative services
to help health care leaders achieve organizational performance excellence and
sustainability. For more information, please visit www.healthforum.com
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