Our Admission Process

Physicians, discharge planners, case managers, healthcare professionals, insurance representatives, families and patients are welcome to refer patients to our inpatient programs.

Our admission nurses are available Monday - Friday 8:00am to 4:30pm to process referrals by phone or on-site. The admission nurses gather the necessary information to evaluate the rehabilitation needs of potential candidates, explain the rehabilitation process to patients and families and assist with verifying insurance coverage and obtaining pre-certification. All patients are carefully considered on an individual basis. Referral sources will be informed of pre-admission assessment results within 24 hours of evaluation.

We offer intensive programs aimed at returning patients to their maximum level of functioning. Eligible patients:

  • Are medically stable
  • Will benefit from 24-hour physician availability
  • Require a combination of physical, occupational and/or speech therapy
  • Are able to tolerate and benefit from intensive therapy
  • Have a realistic discharge plan

After admission we will provide the referring physician with complete evaluation and treatment reports and recommendations for care after discharge.

We participate with Medicare and Medicaid and accept most insurance plans. Financial counseling is available for patients with no medical coverage.

Facility tours are available upon request.

Referrals may be phoned to the Admissions Office at 860-714-3530 or faxed to 860-714-8663. Office hours are Monday through Friday 8:00 a.m. - 4:30 p.m.

Our toll-free number is 800-789-7709.

An admission nurse is available Saturday and Sunday 8:00 a.m. - 4:30 p.m. by calling 860-714-3500.