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Below are excerpts from letters we have received from our patients: Learning how to deal with diabetes more effectively “I attended the Diabetes Care Center four-day seminar. It was an outstanding experience. I came with little knowledge of diabetes and left having learned how to deal more effectively with my disease. This didn’t happen by accident. It was due to the extraordinary staff that conducted the program. Top 100 hospital ranking well deserved “Recently I was a patient at Saint Francis Hospital and Medical Center. I am writing to tell you that my three-day stay there certainly confirmed for me that Saint Francis’ rank as one of the 100 Top Hospitals in America is well deserved.” Experienced employees at every level of health care “I must state that the quality of Saint Francis Hospital and Medical Center in the areas of patient treatment was superior to any I have experienced in the past. From the emergency room up until the final moments before being helped into my car to leave the hospital, the employee to patient care was exceptional. At every stage in my progress through Saint Francis, I was met with professional, experienced employees at every level in health care and all services.” Warm and caring professionals “I just have to tell you about the wonderful treatment I received. I was blessed with a truly warm, caring and capable group of professionals. Everyone I crossed paths with was great.” NICU filled with very special people “The NICU is a remarkably well-run unit, operating upon the principles of honesty and candor, while at the same time being a warm and supportive environment. From the doctors and nurses, to the housekeeping staff and other ancillary disciplines, the NICU is filled with very special people.” From cleaning staff to physicians: they take pride in their work “During my stay at Saint Francis I have never received such terrific care, concern and help with my illness as I had during this time. My nurses, aides, resident doctors and even cleaning staff were all phenomenal! They all took pride in their work, took excellent care, took excellent care of their patients, took time to explain the routine and did their very best to make me as comfortable as possible.”
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They were professional, extremely informed and very caring and friendly. Because of their efforts, the entire group relaxed and participated actively in the program.”
