For Families Facing Difficult Times
Saint Francis Hospital and Medical Center recognizes the important role that family and loved ones play in a patient's recovery from serious illness or injury. We also realize that families and loved ones need support during difficult times.
The Hospitality Suites at Saint Francis are designed to allow family and loved ones to stay as close as possible to patients who are undergoing serious procedures or who are in critical condition with injuries or illnesses. The hotel-style suites are also open to families of pediatric patients.
There are eight Hospitality Suites, each with private bathrooms, located on the hospital's fourth floor. The rooms are accessible to people with disabilities, and one room is set up specifically for people who use wheelchairs. Guests are limited to a one-week stay in the Hospitality Suites.
The Hospitality Suites are staffed in the evening by Guest Relations and include a lounge with vending area and free coffee service. During your stay, we ask that the following rules be followed
- Alcoholic beverages are prohibited.
- Smoking is prohibited.
- Children are not allowed to use the Hospitality Suites.
- Pets are prohibited.
- Outside appliances, except hair dryers, are not permitted in the Hospitality Suites.
- Guests are allowed to take food into their rooms, however deliveries of food are not permitted.
- Please be considerate of patients and other hospital guests and keep noise to a minimum.
Guest Relations can provide you with most of what you may need during your stay. Should you have any comments, questions or complaints that have not been resolved, please feel free to call our Information Hot Line at Ext. 44968. We will do our best to respond quickly to your request.
To make reservations for a Hospitality Suite, please contact the Admitting Department at 860-714-5166.

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Saint Francis Care
114 Woodland Street
Hartford, Connecticut 06105
(860) 714-4000
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